info@avenueinternational.ae
+971 50 347 5285
Email & Phone
Decision Making & Problem Solving

Decision Making & Problem Solving

1 Weeks
Professional Level
Certificate Included
Course Content

Available Events

Available Events
CityDatePriceStatus
DubaiUnited Arab Emirates
September 19, 2026
€4,800
Confirmed date
SingaporeSingapore
September 24, 2026
€4,800
Confirmed date
ParisFrance
September 27, 2026
€4,900
Confirmed date
GenevaSwitzerland
September 28, 2026
€4,600
Confirmed date
Kuala LumpurMalaysia
October 12, 2026
€4,400
Confirmed date
LondonUnited Kingdom
October 16, 2026
£4,600
Confirmed date
LisbonPortugal
October 21, 2026
€4,400
Confirmed date
OnlineOnline
October 27, 2026
€1,790
Confirmed date
AmsterdamNetherlands
November 10, 2026
€4,600
Confirmed date
IstanbulTurkey
November 20, 2026
€4,700
Confirmed date
TunisTunis
November 22, 2026
€3,900
Confirmed date

Course Information

Duration

1 Weeks

Category

Training & Development

Level

Professional Level

Certificate

Included

INTRODUCTION

Organizations today operate in environments shaped by rapid change, competing priorities, uncertainty, and constant pressure to deliver results. In such conditions, effective decision making and problem solving are essential capabilities for every professional role. Poor decisions often arise not from lack of effort, but from unclear problem definition, weak analysis, hidden assumptions, or rushed judgment. This course provides a structured approach that helps participants understand problems deeply before choosing solutions. It connects critical thinking with practical business tools that can be used in daily operations, strategic planning, team leadership, and performance improvement. Participants will learn how to collect relevant information, analyze causes, compare alternatives, assess risks, and communicate recommendations clearly. The program also addresses the human side of decision making, including bias, group dynamics, resistance, and accountability. Each module is designed to convert complex concepts into practical workplace behaviors. The result is a professional learning experience that improves individual judgment, team effectiveness, and organizational decision quality.

COURSE OBJECTIVES

Participants will achieve the following objectives by this course:

  • Define business problems clearly using structured diagnostic techniques.
  • Apply critical thinking methods to analyze complex workplace challenges.
  • Distinguish between symptoms, causes, consequences, and solution requirements.
  • Use root cause analysis tools to identify underlying performance issues.
  • Evaluate decision options using evidence, criteria, risk, and impact.
  • Recognize cognitive biases that weaken judgment and decision quality.
  • Build practical solutions aligned with organizational priorities and resources.
  • Facilitate collaborative problem solving with teams and stakeholders.
  • Communicate recommendations clearly to support approval and implementation.
  • Monitor decisions after implementation to ensure measurable improvement.

TARGET AUDIENCE

This program targets a professional audience seeking to improve knowledge and skills:

  • Executives responsible for strategic choices and organizational priorities.
  • Managers leading teams, operations, projects, or performance improvement initiatives.
  • Supervisors handling recurring problems, escalations, and daily decisions.
  • Team leaders who coordinate people, tasks, resources, and deadlines.
  • Project professionals managing risks, constraints, alternatives, and stakeholder expectations.
  • Business analysts, quality specialists, and process improvement professionals.
  • Human resources, finance, administration, and operations professionals.
  • Professionals preparing for leadership roles requiring stronger judgment.
  • Employees involved in planning, reporting, analysis, and decision support.
  • Any professional seeking structured decision making and problem solving skills.

COURSE OUTLINE

Day 1: Foundations of Structured Decision Making

  • Understanding decision making in modern organizational environments.
  • Differentiating decisions, problems, risks, and opportunities.
  • Identifying decision types across strategic and operational contexts.
  • Clarifying objectives before selecting decision alternatives.
  • Recognizing uncertainty and ambiguity in workplace decisions.
  • Understanding common barriers to effective judgment.
  • Exploring individual, team, and organizational decision patterns.
  • Applying a structured decision-making process step by step.

Day 2: Problem Identification and Root Cause Analysis

  • Defining problems with precision and measurable boundaries.
  • Separating symptoms from causes and consequences.
  • Gathering relevant data from reliable workplace sources.
  • Using questioning techniques to explore problem depth.
  • Applying root cause analysis in practical scenarios.
  • Mapping causes using structured visual analysis tools.
  • Prioritizing causes based on evidence and impact.
  • Avoiding premature solutions before validating causes.

Day 3: Critical Thinking and Analytical Tools

  • Strengthening logical reasoning and structured analysis skills.
  • Identifying assumptions that influence conclusions and choices.
  • Evaluating information quality, relevance, accuracy, and completeness.
  • Using comparison criteria to assess possible solutions.
  • Applying decision matrices for transparent evaluation.
  • Analyzing risks, benefits, costs, and implementation feasibility.
  • Recognizing bias in personal and group thinking.
  • Building evidence-based recommendations for management review.

Day 4: Creative Solutions and Collaborative Problem Solving

  • Encouraging creative thinking without losing analytical discipline.
  • Generating multiple solution options before selecting one.
  • Facilitating team problem-solving discussions effectively.
  • Managing disagreement, influence, and stakeholder expectations.
  • Selecting solutions aligned with resources and priorities.
  • Designing implementation actions, responsibilities, and timelines.
  • Communicating decisions with clarity and confidence.
  • Building commitment to decisions across affected teams.

Day 5: Implementation, Monitoring, and Continuous Improvement

  • Translating decisions into practical execution plans.
  • Managing risks during solution implementation.
  • Establishing performance indicators to monitor results.
  • Reviewing outcomes against original problem objectives.
  • Adjusting solutions based on feedback and evidence.
  • Capturing lessons learned from decision outcomes.
  • Embedding problem-solving habits into team routines.
  • Preparing action plans for workplace application.

COURSE DURATION

Duration: 1 Weeks

The course duration is five training days, designed as an intensive professional development program that can be delivered in classroom, online, or blended formats depending on organizational needs. Each day combines conceptual learning, practical exercises, real business examples, facilitated discussions, and applied tools that help participants transfer Decision Making & Problem Solving skills directly into their workplace responsibilities.

INSTRUCTOR INFORMATION

The training will be delivered by a team of experts specialized in leadership development, critical thinking, operational improvement, strategic analysis, and professional decision-making practices. The instructor team brings practical experience in helping organizations diagnose complex challenges, improve problem-solving capability, strengthen management judgment, and build decision systems that support measurable business performance.

FREQUENTLY ASKED QUESTIONS

This course is ideal for managers, supervisors, team leaders, analysts, and professionals who make decisions or solve workplace problems.

CONCLUSION

Decision Making & Problem Solving provides professionals with a disciplined approach to understanding challenges and selecting effective actions. The course helps participants replace rushed judgment with structured analysis, evidence, and clear criteria. It strengthens individual confidence while improving team collaboration and organizational problem-solving culture. Participants leave with practical tools that can be applied immediately to operational, managerial, and strategic issues. This program is a valuable investment for organizations seeking better decisions, fewer repeated problems, and stronger performance outcomes.

Decision Making & Problem Solving

Register for Course