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Performance Management Training Course

Performance Management Training Course

1 Weeks
Professional Level
Certificate Included
Course Content

Available Events

Available Events
CityDatePriceStatus
GenevaSwitzerland
September 18, 2026
€4,600
Confirmed date
OnlineOnline
September 22, 2026
€1,790
Confirmed date
LondonUnited Kingdom
September 27, 2026
£4,600
Confirmed date
TunisTunis
October 12, 2026
€3,900
Confirmed date
AmsterdamNetherlands
October 19, 2026
€4,600
Confirmed date
ParisFrance
October 21, 2026
€4,600
Confirmed date
LisbonPortugal
November 2, 2026
€4,400
Confirmed date
SingaporeSingapore
November 6, 2026
€4,800
Confirmed date
Kuala LumpurMalaysia
November 8, 2026
€4,400
Confirmed date
DubaiUnited Arab Emirates
November 10, 2026
€3,900
Confirmed date

Course Information

Duration

1 Weeks

Category

HR Courses

Level

Professional Level

Certificate

Included

INTRODUCTION

Effective performance management is essential for organizations seeking stronger productivity, employee development, accountability, engagement, and strategic execution. Modern performance management extends beyond annual appraisals by creating an ongoing process of planning, communication, feedback, coaching, review, and improvement. Performance Management Training Course provides a structured approach to managing employee and team performance across the complete performance cycle. Participants learn how to translate organizational priorities into clear responsibilities, measurable outcomes, and practical performance expectations. The course explains how meaningful goals, appropriate indicators, regular conversations, constructive feedback, and employee development contribute to improved results. It also examines common challenges including unclear expectations, inconsistent ratings, difficult conversations, underperformance, weak follow-up, and limited employee ownership. Participants develop practical techniques for coaching employees, documenting performance, recognizing achievement, and addressing performance gaps professionally. Realistic exercises demonstrate how effective performance management can strengthen employee capability, motivation, retention, and organizational effectiveness. The program ultimately enables managers and professionals to create fair, consistent, development-focused, and results-oriented performance practices.

COURSE OBJECTIVES

Participants will achieve the following objectives by this course:

  • Understand the principles, stages, and strategic value of effective performance management.
  • Translate organizational priorities into clear employee and team performance expectations.
  • Develop meaningful objectives, measures, and indicators aligned with required outcomes.
  • Conduct structured performance planning and expectation-setting conversations with employees.
  • Monitor performance consistently using appropriate evidence and documented observations.
  • Deliver constructive feedback that supports accountability, learning, and employee development.
  • Apply practical coaching techniques to strengthen capability and improve performance.
  • Conduct fair, evidence-based, and professional performance review discussions.
  • Address underperformance through structured diagnosis, communication, and improvement planning.
  • Develop practical approaches for strengthening continuous performance and development cultures.

TARGET AUDIENCE

This program targets a professional audience seeking to improve knowledge and skills:

  • Line managers responsible for setting expectations, monitoring performance, feedback, coaching, and employee development.
  • Human resources managers responsible for performance frameworks, policies, calibration, development, and organizational standards.
  • Department managers overseeing team productivity, accountability, service quality, and performance outcomes.
  • Team leaders conducting regular performance conversations and supporting employee capability development.
  • Supervisors responsible for monitoring daily performance and addressing operational performance gaps.
  • Human resources business partners supporting managers with performance decisions and employee development.
  • Talent management professionals integrating performance outcomes with development and succession planning.
  • Government and public sector managers responsible for employee performance and institutional effectiveness.
  • Managers preparing for broader people leadership and performance management responsibilities.

COURSE OUTLINE

Day 1: Performance Management Foundations and Strategic Alignment

  • Understanding performance management principles and organizational value.
  • Distinguishing continuous management from annual appraisal.
  • Linking organizational strategy with individual performance.
  • Clarifying employee roles, responsibilities, and expectations.
  • Understanding the complete performance management cycle.
  • Identifying common performance management weaknesses.
  • Establishing manager and employee accountability.
  • Assessing current performance management practices.

Day 2: Goal Setting, Measures and Performance Planning

  • Translating priorities into clear performance objectives.
  • Defining measurable and relevant performance outcomes.
  • Selecting appropriate performance indicators and evidence.
  • Balancing quantitative and qualitative performance measures.
  • Aligning individual objectives with team priorities.
  • Setting realistic expectations and performance standards.
  • Conducting effective performance planning conversations.
  • Documenting agreed objectives, measures, and responsibilities.

Day 3: Feedback, Coaching and Employee Development

  • Building continuous performance conversations into daily management.
  • Delivering timely and constructive performance feedback.
  • Balancing recognition with developmental feedback.
  • Applying effective coaching techniques for performance improvement.
  • Using questions to strengthen employee reflection and ownership.
  • Identifying employee strengths and development needs.
  • Creating practical employee development actions.
  • Following up on coaching and development commitments.

Day 4: Performance Reviews and Managing Underperformance

  • Preparing effectively for formal performance reviews.
  • Evaluating performance using relevant evidence.
  • Avoiding common rating and evaluation biases.
  • Conducting fair and structured review conversations.
  • Handling disagreement during performance discussions.
  • Diagnosing causes of underperformance accurately.
  • Developing structured performance improvement actions.
  • Managing difficult performance conversations professionally.

Day 5: Performance Culture, Calibration and Continuous Improvement

  • Strengthening consistency across performance management decisions.
  • Understanding performance calibration and management alignment.
  • Recognizing achievement and reinforcing strong performance.
  • Connecting performance with development and succession decisions.
  • Monitoring organizational performance management effectiveness.
  • Identifying systemic performance and capability gaps.
  • Improving manager accountability for employee performance.
  • Developing a practical performance management improvement plan.

COURSE DURATION

Duration: 1 Weeks

This professional training program is delivered over five consecutive training days and combines structured instruction, performance planning exercises, goal-setting activities, feedback practice, coaching scenarios, appraisal simulations, underperformance cases, evaluation discussions, and practical action planning. The learning journey progresses from performance management foundations through strategic alignment, objective setting, measurement, monitoring, feedback, coaching, performance reviews, underperformance management, calibration, and continuous improvement. Participants develop practical methods that can be applied directly within corporate, government, public sector, financial, industrial, service, professional, and institutional environments. The program is suitable for public courses, management development initiatives, human resources teams, government entities, leadership programs, and customized in-house delivery.

INSTRUCTOR INFORMATION

The course is delivered by an internationally certified expert with extensive practical and consulting experience in performance management, leadership development, human resources management, employee development, coaching, organizational effectiveness, talent management, and workforce performance. The instructor combines internationally recognized performance management principles with practical experience supporting managers and human resources teams across diverse organizational environments. The training approach emphasizes realistic performance scenarios, applied exercises, feedback practice, coaching conversations, performance reviews, improvement planning, and immediately usable methods for strengthening employee performance, accountability, development, and organizational results.

FREQUENTLY ASKED QUESTIONS

It is suitable for managers, supervisors, team leaders, human resources professionals, and talent management specialists.

CONCLUSION

Performance Management Training Course enables managers and professionals to create clearer expectations, stronger accountability, and more effective employee development. The course equips participants with practical methods for performance planning, measurement, feedback, coaching, review, and improvement. Participants develop stronger capabilities for recognizing achievement, addressing performance gaps, and supporting continuous employee growth. The program contributes to improved productivity, engagement, fairness, capability, and alignment with organizational priorities. Upon completion, participants will be prepared to manage performance with greater structure, confidence, consistency, and strategic impact.

Performance Management Training Course

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